Coronavirus Response and Information

Updated 8:05 p.m. Friday, April 3, 2020

Check back here often for the latest information concerning SBU’s response to changes caused by the COVID-19 pandemic. New information also will be shared through the MySBU portal, SBU Alert messages and SBU social media channels.

courses moving online the remainder of the spring 2020 semester

Due to continued developments in the COVID-19 outbreak within the United States, Southwest Baptist University will move all course delivery online for the remainder of the Spring 2020 semester. Spring Break has been extended through March 23-27 to provide additional time for our faculty and staff to prepare alternative instructional and support strategies. Courses will resume online on March 30, and the semester will end on May 15 as originally scheduled.

SBU Updates

Travel Information

All University-sponsored travel, including summer trips organized through the Center for Global Connections, is cancelled through July.

Anyone planning personal travel should monitor carefully the U.S. Department of State and CDC travel warning, health notices and advisories prior to and during any travel. For current information, visit the CDC Traveler Information page.

Self-quarantine guidelines for COVID-19

Off-campus, 14-day self-quarantine is required for any student, faculty or staff member who has:

  • Tested positive for the coronavirus (COVID-19)
  • Come in direct contact with someone who has tested positive for COVID-19
  • Traveled to or through a country or region with a Level 3 Travel Health Notice as declared by the CDC at

These individuals will not be allowed to return to residential housing, offices, or to be on campus during the 14-day self-quarantine period. The self-quarantine period is your personal responsibility. Faculty will provide alternate academic plans to help students who cannot attend class during a quarantine period. Anyone required to self-quarantine should call (417) 328-1885.


Campus Services

Call the ITS Help Desk at (417) 328-1702 or send an email to Contact the Help Desk if you are not able to access SBU resources such as MySBU and Blackboard. Students who do not have technology available for online course delivery should contact their professors.

Electronic resources are always available for students, faculty and staff on all campuses.

All fines will be waived until the fall semester. Local students can drop items in the outside book drop at their convenience. Students who return in the fall can return items then. For students who are not returning, they can mail items back to: SBU Library, 1600 University Ave., Bolivar MO 65613.

The Meyer Wellness and Sports Center is closed indefinitely. Community members with Wellness Center memberships will not have an ACH bank draft for April’s payment. If the membership was paid in advance, contact the Cashier’s Office at (417) 328-1524 or (417) 328-1523.

SBU Counseling Services is working toward providing remote counseling services. Services only will be available for students currently living in Missouri due to licensure laws. Students currently seeing a therapist through SBU Counseling Services will receive an email to their SBU email address with information about scheduling sessions via telehealth.

The Sanvello app from Ask Listen Refer is available for free download to everyone during the COVID-19 crisis. (

Yes, the Cashier’s Office is available by telephone at (417) 328-1524 or (417) 328-1523 from 10:30 a.m. to 1:30 p.m. Monday – Friday.

The Killian Health Center office is closed for patient visits indefinitely. However, Joyce Schmelzle, RN, BSN, continues to be available by phone, (417) 328-1888, or email, She can assist students and employees with health concerns, information, care advice, health education and questions concerning immunizations.

Yes, transcripts can still be ordered through the registrar's web page

Only “medically necessary” appointments will be continued. Patients whose appointments are cancelled will be notified by the clinic.

In addition to our standard cleaning and disinfection protocols, we are adding new protocols to further ensure the cleanliness of all facilities. We already use a cleaning product daily that includes a disinfectant that kills 99.9% of germs. Throughout campus, we are adding the use of a Protexus disinfecting sprayer that uses electrostatic delivery and Purtabs disinfectant to kill germs and viruses.

Campus and Residence Life


Due to a statewide stay-at-home order for the state of Missouri, move-out from residence halls will be suspended beginning April 6 until further notice.

All questions should be directed to the Resident Director of the student’s residence hall. 

Community, Life + Worship credits for Bolivar undergraduate students will be applied automatically for the remainder of the semester.
Kurt Caddy, director of University Ministries, is available to visit with students. Send him an email at or or leave a voicemail at (417) 328-1902 to schedule an appointment.
The Great Lakes Valley Conference Steering Committee has cancelled all competition and practices through the end of the spring semester.
All campus events for the remainder of the semester have been cancelled. May commencement ceremonies have been postponed. We want to celebrate your accomplishments and will provide more information as soon as it is available.
All University-sponsored travel, including summer trips organized through the Center for Global Connections, is cancelled through July.
Mail and packages will be delivered to students’ residence hall rooms to be there for them when they move out.


SBU’s priority is taking care of the Bearcat family. One way to do this is by issuing pro-rated credits to student accounts for meal plans and housing.

Board (meal plans): SBU will issue a credit on student accounts in the amount of half of the semester charge for board (meal plans).

Housing: SBU will issue a credit on student accounts in the amount of half of the semester charge for housing costs minus half of the semester’s residency grant. Undergraduate students living in residential housing receive a residency grant to help with offsetting costs for residential housing. Because housing costs are being adjusted, the residency grant is being adjusted accordingly.

Credit process: The credited amount first will be applied toward balances on student accounts. If a credit balance remains after applying these credits, a payment will be processed by April 10.

For more information: Call the Cashier’s Office at (417) 328-1524 or (417) 328-1523 between 10:30 a.m. and 1:30 Monday-Friday.

Many of these expenses already have been incurred, and faculty still will be using many of these resources as they instruct virtually. Therefore, these cannot be refunded.
Yes. However, students who were living in on-campus housing should not make any additional payments before April 10. For some students, the housing and meal plan credits may adjust account balances and payment amounts.
  • Work study: Students will receive payment for the remainder of their work-study hours after the April 3 payroll is completed and the remaining amount is calculated.
  • Graduate assistants: Students employed as graduate assistants should ask their supervisor for more information about working remotely.
  • Campus employment: For the remainder of the semester, most campus employment opportunities are no longer in effect. Supervisors will contact students who have the option of continuing campus employment by working remotely.
CGC staff are working through the logistics and will contact students who are impacted by this.


We understand this is an issue, and the institution is working to try to resolve the issue. Students without the technology resources needed to complete required coursework should contact their professors.
  • Nursing and radiography students: We have approval to offer alternative/remote classroom and clinical educational experiences through our regulatory and accrediting agencies.
  • Student teachers: Missouri Gov. Mike Parson has waived required student-teaching experiences for the remainder of the spring semester. Your professors will provide more information.
  • Other clinical and off-campus experience requirements: We are working with accrediting bodies and host sites for guidance concerning clinical requirements and availability for all programs with clinical and other off-campus experience requirements, including student teaching and internships.
Students should stay in communication with their instructors, who will be giving direction as to how they will proceed with those courses.

Advisors will be contacting students who need to register. The enrollment schedule has been modified according to this schedule. 

  • Students with 64 or more credit hours completed: Currently Enrolling 
  • Students with 30 or more credit hours completed: March 30 – April 3 
  • Students with less than 30 hours completed: April 6 - 10 
  • New students: April 13 - 17 
Follett, the company managing SBU’s Bookstore, is offering free shipping return labels and is extending the non-return period without penalty to assist with increased returns by mail. More information at
Students can sell back books online through SBU Bookstore’s website with free shipping. (
The Office of Institutional Effectiveness is contacting the testing organizations regarding online testing options. In addition, testing will focus on seniors scheduled to graduate this spring.

Commencement and Other Campus Events

Given how quickly this situation is changing, we are unable to make definite plans at this juncture. We want to celebrate your accomplishments and will provide more information as soon as it is available.
Knowing that so many people schedule and plan for this far in advance, we wanted to communicate our plans early to avoid unnecessary travel complications. With the evolving crisis, we do not anticipate large gatherings to be permissible by the time it was scheduled to occur.
All in-person campus events for the remainder of the semester have been cancelled. Student Life is exploring opportunities for virtual student activities and spiritual development opportunities.


  • Individual virtual visits are available. Schedule those at
  • In-person visits currently are suspended. 
  • Group visits are cancelled for the remainder of the academic year. However, the Admissions Offices are working to develop virtual experiences for these events.

We’re still here for you. Our admissions counselors are working remotely but still available to answer your questions and help you walk through the admissions process. Contact your admissions counselor via phone, email or text.

View admissions contact information

We are still accepting students for our fall and summer classes, and financial aid is still available. Applications can be submitted online at any time.

Apply now!

SBU understands getting transcripts and/or taking the ACT/SAT is a struggle right now. To assist, SBU is temporarily moving to test optional and self-reported high school GPA for all admission. However, to potentially improve academic scholarship eligibility, students may elect to take the online CLT test

Please contact your admissions counselor if you have questions or concerns. 

More questions?

If you have a question not answered above, please use this form to ask SBU.


About Novel Coronavirus (COVID-19)

A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

The following symptoms may appear 2-14 days after exposure:

  • Fever
  • Cough
  • Shortness of breath


Human coronaviruses most commonly spread from an infected person to others through:

  • The air by coughing and sneezing
  • Close personal contact, such as touching or shaking hands
  • Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands

Call your primary care physician. If on-campus, call your primary care physician or call the Killian Health Center at (417) 328-1888.

The spread of this virus is believed to be similar to the spread of other respiratory viruses. As this is also flu season, individuals should use proper handwashing technique and take preventative measures to avoid the spread of disease. Those with symptoms of acute respiratory infection should practice cough etiquette — maintain distance, cover coughs and sneezes with a tissue or your flexed elbow (not your hands) — and wash hands.

There are steps people can take to reduce their risk of getting any viral respiratory infections. These include:

  • Wash your hands often with soap and water for at least 20 seconds
  • Avoid touching your eyes, nose, or mouth with unwashed hands
  • Avoid close contact with people who are sick
  • Avoid close contact with others
  • Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands
  • Clean and disinfect objects and surfaces

It is also important for people to stay at home away from others if they are sick.

There are no specific treatments for illnesses caused by human coronaviruses. Most people with common human coronavirus illness will recover on their own. However, you can do some things to relieve your symptoms, including:

  • Take pain and fever medications (caution: do not give aspirin to children)
  • Use a room humidifier or take a hot shower to help ease a sore throat and cough
  • If you are mildly sick, you should drink plenty of liquids, stay home and rest

If individuals have a respiratory illness and have recently traveled internationally to one of the countries where a COVID-19 outbreak has occurred or believe they may have been exposed to or infected with the novel coronavirus, they should call ahead to the emergency room, clinic or doctor’s office before arriving. This will ensure health care staff are prepared for the individual’s arrival, and they will provide instructions to limit exposure to others.

Important Resources

Residents of Polk County, Missouri may use the Community Connections Resources Helpline by calling (417) 777-7411. This helpline is a resource for those needing help finding supplies or connections, or who have questions about living needs. It is not an information line for COVID-19.