At SBU, we want to work with you to make the billing and payment process as smooth as possible. We offer several payment plan options and accept different payment types. As always, your admissions counselor is here to help you through each step of the process!

making a payment

We offer several different ways to pay your SBU account to make it as convenient as possible for you.

payment types

You may make a payment using:

  • Cash
  • Personal checks (made payable to Southwest Baptist University)
  • Money orders
  • Cashier's checks
  • Electronic checks
  • Credit/debit card (Visa, MasterCard, Discover, American Express - subject to an additional 2.89% convenience fee)

Payment methods

You may pay through one of the following methods:

in person

  • Bolivar campus - Sells Administrative Center
  • Mountain View campus - Financial aid office in main building
  • Salem campus - Main office
  • Springfield campus - See receptionist in main lobby

by mail

Southwest Baptist University
Attn: Cashier
1600 University Avenue
Bolivar MO 65613

Note: Please include the student's full name and ID number with payment.

online

View your account balance or pay online by logging into WebAdvisor through the mySBU student portal. If you need help logging in to mySBU, contact the Help Desk at (417) 328-1702.

Online Payment Instructions

by phone

We accept electronic check and credit/debit card payments by phone. Visa, MasterCard, Discover and American Express cards are accepted but will incur an additional 2.89% processing fee. No fee is assessed for electronic check payments made by phone.

To make a payment by phone, call (866) 837-5397 or call the cashier directly at (417) 328-1523. The cashier's office is open to receive phone payments from 8 a.m. - 4 p.m. Monday-Friday.

Payment plan options

To help you better manage your account, we offer payment plan options. The SBU Payment Plan is set up on a semester-by-semester basis and allows you to break up your balance into three monthly payments.

Set up a payment plan

You can set up a payment plan at SBU by submitting the promissory note included with your billing statement and sign up by the registration deadline. Payments are due by the 15th of the month, beginning approximately one week before the semester begins. (Fall semester payments due Aug. 15, Sept. 15 and Oct. 15. Spring semester payments due Jan. 15, Feb. 15, March 15.)

Questions regarding the SBU Payment Plan should be directed to the Office of Credit and Collections.

Note: All charges for tuition, room and board, and fees are due in full at the beginning of the semester unless covered by an SBU Payment Plan.

frequently asked questions

Students on the Bolivar campus may cash a check for up to $50 at the cashier's office. You must present your student ID card. The cashier's office is open 8 a.m. - 4 p.m. Monday-Friday.
SBU uses a third-party credit card processing company for credit and debit card payments. This third-party company charges a separate convenience fee of 2.89% on all credit and debit card payments. The University does not share in this fee. You can avoid paying the convenience fee by paying with cash, check or electronic check.
Billing statements for future semesters are referred to as registration statements. The registration statements are mailed in mid-July for the fall semester and in mid-December for the spring semester. Statements for summer and Winterfest terms are mailed approximately one month prior to that session's start date.
Statements showing all transactions that occurred on your account during the previous month will be sent to you if you have an outstanding balance on the first business day of each month.
You can deduct the amount of aid you are still expecting from the "total now due" amount. Then, check your account online through WebAdvisor to confirm the aid is listed there. If you have further concerns regarding your financial aid, contact the Office of Financial Aid at (417) 328-1822.
Use the "total now due" amount on your most recent registration statement. Make sure to review the statement closely, ensuring all charges and credits are reflected as expected.
Additional financial aid will reduce the amount of your last monthly payment. For example, if your 3-month payment plan covers a $3,000 balance, your  monthly payment would be $1,000. If you then receive an additional scholarship of $500, your last monthly payment would be reduced to $500 for that month. It's that easy! Contact the Office of Credit and Collections with further questions about your payment plan.
No. A refund for an overage will be issued in the student's name. To then use this refund amount for a future semester, please talk to the cashier.
Refund checks are processed every Friday. Accounts showing credit balances on Thursdays will have a refund check available the following day after 1 p.m. Checks for Bolivar campus students are held at the cashier's office for pick-up. If the check is not picked up within 21 days, it will be mailed. Checks for Springfield campus students are mailed directly to the students. Checks for Mountain View and Salem campus students are sent to the main office of that campus for distribution to the students.
In most cases, student loan options are available. Contact the Office of Financial Aid at (417) 328-1822 for assistance with financial aid options.

Refund Policy

Tuition refunds for dropped classes are determined using the last date of attendance as indicated on the drop slip submitted and the tuition refund policy listed in the University Catalog. The table below reflects Catalog information and shows the percentage of tuition refunded based on the number of days into a term in which a course is dropped.

  Fall / Spring
Eight-Week
Winterfest / Four-Week
Prior to the first day of class 100% 100% 100%
During the first five days of semester/term 100% 100% 75%
During next five days of semester/term 75% 75% 50%
During next five days of semester/term 50% 25% 0%

Classes may meet on a regular basis throughout the week or on a once-per-week basis. This policy counts class days as if all classes were meeting daily.

Course fees and student service fees are non-refundable if you have attended class. You will be charged $50 per course dropped. Before dropping a class, please contact the Office of Financial Aid at (417) 328-1822 to determine whether doing so will affect your financial aid.