Patron Services is the part of the library that interacts with you, the patron. The friendly staff of Patron Services should be the first people you contact if you have any questions about how something works at the University Libraries.
Contents
Due Dates, Fines & Fees
Due Dates
| Item Type | Loan Period | # Renewals |
|---|---|---|
| Books from SBU | 3 weeks | 3 |
| Books from SBU (PT and Grad Students) | 4 weeks | 3 |
| Curriculum Materials | 1 weeks | 3 |
| Faith Enrichment Collection | 3 weeks | 3 |
| MOBIUS books | 3 weeks | 2 (unless holds) |
| Course Reserves | 2 hours in-library, 1 day, 3 days, or 7 days (specified by instructor) | 0 |
| DVDs and VHSs | 3 days (limit of 2 per student) | 0 |
| CDs and Cassettes | 3 days | 0 |
| Laptops & Netbooks | 2 hours in-library | 0 |
Fines & Fees
All charges are per item.
| 3- or 4-week materials | $0.20 per day | $5.00 maximum per item |
| 2-hour in-library materials | $1.00 per hour | $20.00 maximum per item |
| 1-, 3-, or 7-day materials | $1.00 per day | $20.00 maximum per item |
| MOBIUS/SWAN Loaned Items | Determined by Lender (contact patron services) | Determined by Lender (contact patron services) |
QUESTIONS?
Contact any of the staff in patron services for assistance.
NOTICE: Once the maximum fine on a University Libraries item is reached on each item, the borrower must pay a nonrefundable processing & handling charge of $10.00 per item, plus the replacement cost of each item, plus the accumulated fine per item.
Interlibrary Loan
For assistance with interlibrary loan, contact Donna Young or other patron services staff.
First Step
Before making an ILL request, make sure you check resources more immediately available. Check the library catalog, MOBIUS, and online databases for your book or article.
Second Step
If your book is not available through any other means, use OCLC WorldCat for books or OCLC ArticleFirst for articles. Click the ILL button. This should bring up a request form, which you should fill out and submit. The University Libraries staff will notify you when the article is available to be picked up. This process may take 7 or more days.
The institution that lends the book or article through OCLC WorldCat or ArticleFirst may impose a charge for lending the item. SBU University Libraries always tries to locate an institution that will loan an item at no charge. However, the patron requesting the item is responsible for paying and charges that are incurred. Patron Services will contact the patron to notify them of potential charges before an item is ordered.
Last Resort
If all other options fail, fill out a generic ILL form with citation information about the item you need, and University Libraries staff will attempt to find your item through alternative means.
Using Course Reserves
Course reserves are items selected by an instructor for a specific class. Loan periods for course reserves are specified by the instructor as either 2 hours in-library, 1 day, 3 days, or 7 days. These items might not be available for general checkout
To locate reserved items, visit the circulation desk for books or the media services desk for audio and video materials.